design, interaction, environment
Dust London is a multidisciplinary design and consultancy practice working at the intersection of architecture, physical product design, and user experience research.
The practice integrates environmental performance with participatory and co-design expertise to create and deliver projects that improve user experience through robust, inclusive, and socially grounded design methods.
Dust London supports public, academic, and professional partners in developing, testing, and communicating design-led solutions for the built environment.
The practice specialises in:
The practice has extensive experience in designing and delivering participatory processes that meaningfully involve communities, end users, professionals, and public bodies. Engagement activities are carefully tailored to project aims and stakeholder groups, supporting inclusive decision-making, robust evidence generation, and the effective translation of research into practice and policy.
The authoritative handbook on evidencing building performance and feedback, distilling a decade of research and stakeholder engagement into practical guidance for practice. The publication demonstrates why user experience must shape design decisions, combining tools and EU, UK, and US case studies to support low-energy, user-centred buildings that perform in use. It underpins RIBA and RIAI policy positions and CPD strategies.
A landmark report examining how architectural awards can drive sustainability, social value, and cultural quality at scale. Based on a two-year, EU-wide peer-learning programme, the study benchmarks award criteria, integrates Level(s), the New European Bauhaus and Baukultur principles, and proposes reforms to support verified excellence. The findings are now informing ACE policy, national awards schemes, and CPD strategies across Europe.
Led the creation of CarbonBuzz, the UK’s first cross-industry platform for evidencing, benchmarking, and showcasing building performance in use. Developed with RIBA, CIBSE, and academic and industry partners, the platform aligned stakeholders around closing the performance gap and influenced subsequent UK policy. CarbonBuzz became a key precursor to the UK Net Zero Carbon Building Standard.
Served on the strategic High-Level Steering Group guiding the development and testing of the Level(s) framework. Represented the architectural profession and contributed to shaping a shared EU language for assessing and communicating building quality and performance across the full life cycle. Level(s) is now widely adopted across Europe and beyond.
(1965–2025)
A seminal account of six decades of innovation in environmental design and engineering, tracing EDE’s early pioneering focus on user experience in the 1960s through to contemporary research on health, wellbeing, and sustainability. The publication documents how EDE’s interdisciplinary, evidence-based approach has shaped international policy, industry standards, and education, establishing many of the foundations of performance-led design, post-occupancy evaluation, and health-centred sustainability.